Prepaid Billing

In a prepaid payment plan the clients replenish their balance, then the costs are deducted from the amount of transferred money. The balance can be replenished by transferring money to VCC Live’s bank account.

A prepayment invoice is issued on the amount credited to the company’s account, within 1 business day, after receiving the transferred money. The prepayment invoice contains only the replenishment of the balance. The invoices are available for download via the VCC Live application. If the client requested a hardcopy invoice to be sent, then invoice is sent to the client 1-2 days after issuing via post.

Of the preceding month a final invoice is issued by our company to the client on the second working day of the month, but no later than the 10th of each month. The final invoice contains the turnover of the preceding closed month, i.e. the amount used and also information on what the credit was used for.
Invoices are available for download via the VCC Live application, but if requested, a hardcopy can also be sent to the client via post 1-2 days after issue.

This invoice always contains the licence fees, as well as other fees, if they are applicable, such as telecommunication fees, consulting fees and other services.

Ideally, the sum of the final invoice is 0 HUF / EUR / USD, which means that the turnover for the given month was less than the amount of the replenishment, therefore the invoice does not require financial settlement. If the sum of the final invoice is not 0 HUF / EUR / USD, then the available balance was less than the turnover in the given month. In such case, the sum on the final invoice requires a financial settlement and will be labeled as payable.

If the client does not pay the amount due, it will be deducted from the amount of the next balance replenishment. In practice, this means that upon the transfer of the following replenishment, the difference of the final invoice and the transferred amount will be issued as the prepayment invoice. Example: the final invoice is on 10,000 HUF, which the client does not pay separately, but transfers 50,000 HUF as a replenishment. In this case, the prepayment invoice will be issued on 40,000 HUF and the remaining 10,000 HUF will be used as the settlement of the floating debt for the final invoice. The client’s balance will be credited with the full 50,000 HUF. If multiple transfers are required to settle the final invoice, no prepayment invoice is issued until full credit.

Note: Click here to download the Hungarian version of this document.