Mass project actions allows you to delete, activate or inactivate multiple projects at once.

Table of Contents

• To Activate or Inactivate Multiple Projects
• To Delete Multiple Projects

To Activate or Inactivate Multiple Projects

1. From the VCC Live menu, select Contact Center > Mass Project Actions.
2. Specify criteria to filter for projects you want to process.
3. Press Search.
4. Mark the checkboxes for the projects you wish to inactivate or activate.
5. Press either Inactivate project or Activate project.

To Delete Multiple Projects

1. From the VCC Live menu, select Contact Center > Mass Project Actions.
2. Specify criteria to filter for projects you want to process.
3. Press Search.
4. Mark the checkboxes for the active projects you want to delete.
5. Press Delete project.

Note: Only inactive projects can be deleted.

Warning: In order to maximize the transparency and ease of your projects’ maintenance, the maximum number of total and active projects you can create are limited. If the number of projects you have exceeds the limit, you will no longer be able to create new projects. The limit depends on which package you have purchased. See Pricing.