SMS Log
You can view SMS log for any project, including the total number of SMS sent, template used, results, calculated costs, and more.
Note: Read more about the available logs in the Logs, Monitoring and Statistics section.
Tip: Add or remove additional information columns by using the
button.
Table of Contents
To Check Project-specific SMS Logs
- Select a project from the project list, then select Logs and statistics > SMS log.
- Optional: press
for more filtering options. - Press Search.
SMS Log Overview
| Former name | Name | Description |
|---|---|---|
| Unique ID | SMS ID | SMS identifier number. The number is generated when an SMS is sent or received. |
| From | From | Sender of the SMS. |
| Recipient | Recipient | Recipient of the SMS. |
| Delivery date | Date | Time of SMS delivery. |
| Success (%) | Sent | Indicates if the SMS was sent successfully. |
| Template | Template | The SMS template that was used to send the SMS. |
| Agent | Agent | The agent who allocated the disposition triggering the SMS. |
| Result | Status | Delivery status of SMS. |
| Message | Message | The SMS content. |
| Calculated cost | SMS Cost | Costs charged for the SMS. If the message exceeds the character limit (160 or 70 characters = 1 SMS), the system calculates the cost for all concatenated (combined) messages. Each message is billed separately. (For example, for a 161 character SMS, two SMS will be charged.) |
| Project ID | Project ID | Project identifier number. The number is generated when a project is created. |
| Direction | Route | The route of the SMS. |
Note: Click here to view the Hungarian version of this table.
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