You can view SMS log for any project, including the total number of SMS sent, template used, results, calculated costs, and more.
Note: Read more about the available logs in the Logs, Monitoring and Statistics section.
Tip: Add or remove additional information columns by using the button.
Table of Contents
To Check Project-specific SMS Logs
- Select a project from the project list, then select Logs and statistics > SMS log.
- Optional: press for more filtering options.
- Press Search.
SMS Log Overview
|Unique ID||SMS ID||SMS identifier number. The number is generated when an SMS is sent or received.|
|From||From||Sender of the SMS.|
|Recipient||Recipient||Recipient of the SMS.|
|Delivery date||Date||Time of SMS delivery.|
|Success (%)||Sent||Indicates if the SMS was sent successfully.|
|Template||Template||The SMS template that was used to send the SMS.|
|Agent||Agent||The agent who allocated the disposition triggering the SMS.|
|Result||Status||Delivery status of SMS.|
|Message||Message||The SMS content.|
|Calculated cost||SMS Cost||Costs charged for the SMS. If the message exceeds the character limit (160 or 70 characters = 1 SMS), the system calculates the cost for all concatenated (combined) messages. Each message is billed separately. (For example, for a 161 character SMS, two SMS will be charged.)|
|Project ID||Project ID||Project identifier number. The number is generated when a project is created.|
|Direction||Route||The route of the SMS.|
Note: Click here to view the Hungarian version of this table.
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