Get a quick overview of your weekly inbound call statistics, or get tips on the ideal number of agents for your project based on recent statistics. This statistics interface features the average number of incoming, answered, and abandoned calls.

Note: Read more about the available statistics in the Logs, Monitoring and Statistics section.

Table of Contents

• To Check Weekly Inbound Statistics

To Check Weekly Inbound Statistics

1. From the productname.label menu, select statistic.menu.label > statistic_inbound_weekly.menu.label.
2. Set the time period you need the statistics for.
3. Optional: press for more filtering options.
4. Press ii_find.button.label.

Tip: Add or remove additional information columns by using the button.