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practices in the contact center industry.

17 August 2020

Contact Center Business Continuity in Times of Uncertainty

In this webinar, you’ll learn about the most important things to consider when creating a business continuity plan and how to choose the right technology in order to be able to seamlessly continue with your operations in times of uncertainty.

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10 June 2020

Tips & Best Practices For Setting Up Your Remote Contact Center

In this webinar, you’ll learn how you can set up your remote contact center with a cloud-based software solution, plan your remote workflows and prepare your team for remote work.

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