Attend live webinars or watch on-demand webinars
for free to learn about the latest trends and best
practices in the contact center industry.

28 October 2021

Reimagine the Customer Experience in Your Contact Center

In this webinar, you’ll learn about how you can keep up with ever-increasing customer expectations and create 360-degree customer journeys in your contact center.

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23 July 2021

The Future of Work in Contact Centers

In this webinar, you’ll learn about how the COVID-19 pandemic has changed our perception of work, how traditional contact centers switched from on-premise to remote operations, and what remote work means for the future of contact centers.

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17 August 2020

Contact Center Business Continuity in Times of Uncertainty

In this webinar, you’ll learn about the most important things to consider when creating a business continuity plan and how to choose the right technology in order to be able to seamlessly continue with your operations in times of uncertainty.

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10 June 2020

Tips & Best Practices For Setting Up Your Remote Contact Center

In this webinar, you’ll learn how you can set up your remote contact center with a cloud-based software solution, plan your remote workflows and prepare your team for remote work.

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