Cloud vs on-premise contact center: Why some are reluctant to move


Rewatch this LinkedIn live event

Even though cloud-based contact center software solutions are getting more and more popular, some organizations are just reluctant to make the switch from their traditional, on-premise setups. Watch this webinar to find out why this is happening, explore the benefits of both cloud and on-premise options, and get a glimpse into the total cost of ownership of these solutions.

During this webinar, Gavin Stewart, a communications expert with 25+ years of relevant industry experience will share a lot of insights to help anyone who’s unsure which option suits their business the most.

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If you prefer text, read the key takeaways from Gavin’s talk here:

Cloud vs. on-premise: Navigating the future of contact center solutions

Watch this webinar to learn more about:

  • How things have changed over the last 25 years in the CCaaS field
  • The benefits of cloud and on-premise contact center software
  • Standalone vs. package options
  • The total cost of ownership of these solutions
  • Today’s cloud vs. on-prem landscape

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Meet the speaker

Channel Sales Manager for VCC Live cloud contact center provider
Gavin Stewart
Channel Sales Manager

Gavin is a Channel Sales Manager at VCC Live. He has extensive knowledge and more than 25 years of relevant experience in the contact center industry.