Speak more, sell more. Utilize VCC Live’s predictive dialer to increase the time your agents spend on actual calls, and so increase the success rate of your telesales campaigns.
The agent and customer agree on the required service or product, and the amount to be paid.
Using any telephone device, the customer keys in their credit or debit card details securely on the dial pad.
After conﬁrming the details, the system forwards the payment request to the accepting party through the secure payment gateway.
The bank veriﬁes the card details and charges the amount from the customer’s bank account to the service provider.
The agent and customer receive an instant notiﬁcation regarding the payment, and the agent informs the customer about activation of the service or dispatch of the ordered product.