Engage with customers and leads through Phone, Email, Chat
and Social Media using one single software in the Cloud
We offer a complete modular solution that you can easily personalize without IT support
Customer Service
Talk to your customers via the channels they prefer. Achieve customer experience excellence through Phone, Email, Chat, SMS, and Social Media.
Sales Teams
Speak more, sell more.
Use our advanced dialers to increase talk time and decrease agents’ idle time so your team can achieve your sales targets.
Debt Collection
Collect more debts due, not costs. Benefit from efficient and secure one-time and recurring charge debt collection over the phone.
Call Center
Engage with your customers through Phone, Email, SMS, and Chat using one single all-in-one contact center software.
Switch between any
communication
channels within a
single online
contact center
Real-time payment over the phone will speed up your
debt collection and telesales operations
With VCC Live Pay your agents can instantly initiate credit or debit card payments during a call. The card details are inputted using phone touchpad buttons, and agents have no access to personal information at any time during the process.
Check how performance-driven companies around the world are using
VCC Live to take their customer experience to a whole new level
Immediate and secure collection during a phone conversation
Moving from on-premise software to the Cloud with VCC Live
Multi-channel sales – focusing on effectiveness
Excellent solution for distributed call center operations and home agents
Excellent customer support and limited maintenance costs. VCC is fantastic if you are looking for a simple solution to manage your outbound operations.
We got exactly what we wanted
We were able to get rid of other software. Our workflows have become easier. We are now saving time and money and ensuring business continuity.
Predictive dialer increased our Outbound department effectivity by 30%
Great flexibility to integrate with our CRM systems and quick deployment to our home agents.
Perfect call center solution, best customer care and technical support
Simple to use, you can make changes without any difficulties. This software has so many call center solutions and functionalities that I’ve never seen before – perfect.
Our team of consultants are ready to guide you around
Excellent solution for distributed call center operations and home agents
Excellent customer support and limited maintenance costs. VCC is fantastic if you are looking for a simple solution to manage your outbound operations.
We got exactly what we wanted
We were able to get rid of other software. Our workflows have become easier. We are now saving time and money and ensuring business continuity.
Predictive dialer increased our Outbound department effectivity by 30%
Great flexibility to integrate with our CRM systems and quick deployment to our home agents.
Perfect call center solution, best customer care and technical support
Simple to use, you can make changes without any difficulties. This software has so many call center solutions and functionalities that I’ve never seen before – perfect.