Orchestrate an exceptional
customer journey with
multichannel, IVR, and
Fully customizable with no user coding required, our
platform is equipped with powerful features to level
up the full scope of your contact center activities.
Empower your agents with the best tools for the job and enable them to
work from anywhere with our cloud-based contact center solution.
“We now have a powerful tool to monitor our processes and
better allocate resources. Only a short time after the smooth and
supportive implementation, our productivity greatly increased.”
IMS Lead, DHL
“After starting to use VCC Live’s predictive dialer, we measured our results
and could hardly believe how much our agents’ productivity has increased.
Reaching 30% more customers is a real game-changer for us.”
Head of IT CEE, Telemarketing International
“We needed to quickly switch our 2,000 employees to remote working
and, because of VCC Live’s cloud-based solution, the process
went very smoothly from one day to the next.”
Planning & Forecasting Manager, Provident
It’s not enough to just give you a great platform – we work with you at every step to make our technology your genuine mechanism for success.
Multiple configuration options without the need for any programming on your end. Implementation is super simple and takes as little as a few weeks.
A rolling monthly contract with no set up fees? That’s VCC! We’re so confident you’ll love our platform that there’s no need for long-term agreements.