Features to boost outbound activities
Fueling your outbound sales
VCC live for inbound contact centers
Transforming customer service for tbi bank
Key channels VCC Live supports
Email, social and more for SYKES and Huawei
Selected integrations for VCC Live users
Handle calls without leaving Salesforce
Powerful BI for next-level sales
92% of calls within SLA
94% voicemail detection rate
Explore more
Check out our history
Watch these videos to see how VCC Live looks like and how it can help you solve issues in your contact center.
IVR system
Delight your callers with a set of interactive options to handle their queries faster.
Predictive dialer
Use this intelligent dialer to maximize the number of calls your agents can take.
Scripting tool
Build interactive scripts to guide your agents and give them the right tools.
Outbound IVR
Trigger fully automatic phone calls to reach more people faster.
Voicemail detection
Ensure you reach more live calls by automatically detecting & excluding voicemail encounters.
Customization options
Check out how you can ensure VCC Live is exactly tailored to your team's needs.
HubSpot integration
Integrate VCC Live with HubSpot to use click-2-call and get quick access to recordings.
Salesforce integration
Give your agents plenty of call center functionalities without leaving the CRM.
Check out how VCC Live’s contact center software makes the lives
of these particular teams & departments easier on a daily basis.
See how a robust contact center
solution can dramatically
improve the quality of customer
service.
Reach more prospects, get your
campaigns better organized, or
even make calls without any
agents at all.
Use VCC Live to ensure your debt
collection campaigns bring as much
as possible. Increase productivity
and better track progress.
Enjoy best-in-class features, rich channel
availability and coding-free customization options.
