https://vcc.live/wp-content/uploads/2024/02/webinar-banner-ai-1.png https://vcc.live/wp-content/uploads/2024/09/LI-Live-promo-img-FIXED.png

Is your call center script TRULY as good as it can be?

WEBINAR

Rewatch this webinar

Scripts are one of the oldest tools in call centers, dating well before CCaaS solutions and even the internet.

But today, scripts can be a lot more than just guidelines on what to say in certain situations.

They can provide additional knowledge, personalize interactions based on caller data, speed up data entry and a lot more.

๐€๐ซ๐ž ๐ฒ๐จ๐ฎ ๐ฎ๐ฌ๐ข๐ง๐  ๐ž๐ฏ๐ž๐ซ๐ฒ๐ญ๐ก๐ข๐ง๐  ๐ญ๐ก๐š๐ญโ€™๐ฌ ๐ฉ๐จ๐ฌ๐ฌ๐ข๐›๐ฅ๐ž?

Watch this recording to learn more about:

  • Basic & not-so-basic functionalities of call center scripts
  • Expert tips to use scripts to your advantage
  • Time-saving features of a call center scripting tool

Fill out the form to watch the webinar!

By subscribing to our newsletter, you declare that you have read and accepted VCC Live Online Privacy Policy. You can unsubscribe at any time.

By submitting this form, you agree that VCC Live may process your personal data in the manner as described in VCC Live Online Privacy Policy which you have read and accepted.

This field is for validation purposes and should be left unchanged.

Meet the speakers

Channel Sales Manager for VCC Live cloud contact center provider
Gavin Stewart
Channel Sales Manager

Gavin Stewart is a Channel Sales Manager at VCC Live. He has extensive knowledge and more than 25 years of relevant experience in the contact center industry.

https://vcc.live/wp-content/uploads/2022/04/elemererdosi-min.png
Elemรฉr Erdล‘si
Enterprise Solution Consultant

Elemรฉr Erdล‘si, Enterprise Solution Consultant at VCC Live, has 20+ years of industry experience. Prior to joining VCC Live, he worked at BPOs; initially as an agent, and later on as a supervisor.