Tips & Best Practices For Setting Up Your Remote Contact Center


Watch this free Webinar

In the event of the current pandemic, mobility restrictions can be
announced at any time by authorities in most countries, so
businesses have to be able to switch to a remote working scenario
at a moment’s notice. For contact centers, who often have large
workforces, making this transition without previously having done
the necessary preparation may be very challenging.

During this webinar, Magdaléna Horváth, Customer Success
Manager at VCC Live, talks about the most important things to
consider when setting up a remote contact center operation with
cloud-based software solutions.

Watch the webinar and learn how to:

  • Set up your remote contact center
  • Plan and review your remote workflow
  • Prepare your team for remote work
  • Have full control over your remote team
  • Leverage the advantages of VCC Live in times of remote work

Fill out the form to watch the webinar!

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Magdalena Horváth
Head of Customer Success

Magdalena Horváth is Customer Development Manager at VCC Live. She is responsible for helping businesses create new opportunities by showing them how to make the most of VCC Live’s services and by encouraging them to participate in the development of the solution. She combines her industry expertise and technical knowledge with a business education background gained at the University of Warsaw.