Watch this free Webinar

In the event of the current pandemic, mobility restrictions can be
announced at any time by authorities in most countries, so
businesses have to be able to switch to a remote working scenario
at a moment’s notice. For contact centers, who often have large
workforces, making this transition without previously having done
the necessary preparation may be very challenging.

During this webinar, Magdaléna Horváth, Customer Success
Manager at VCC Live, talks about the most important things to
consider when setting up a remote contact center operation with
cloud-based software solutions.

Watch the webinar and learn how to:

• Set up your remote contact center
• Plan and review your remote workflow
• Prepare your team for remote work
• Have full control over your remote team
• Leverage the advantages of VCC Live in times of remote work