Keyboard shortcuts are combinations of two or more keys on your keyboard. They provide quick access to commands (for example answering and ending calls, or starting a break) that you would otherwise have to access via the menus.
Available Keyboard Shortcuts
|Ctrl + 1-9||Call phone number (1-9)|
|Ctrl + H||Hang up|
|Ctrl + D||Open DTMF keypad|
|Ctrl + T||Open call transfer menu|
|Ctrl + S||Save disposition|
|Ctrl + Shift + S||Save disposition and recall|
|Ctrl + P||Resume work (return from break)|
|Ctrl + E||Open first record|
|Ctrl + O||Open break codes menu|
|Ctrl + F||Search contacts|
|Ctrl + N||New contact|
|Ctrl + R||Preview|
|Ctrl + M||Hold/Resume call|
|Ctrl + Q||Mute/Unmute microphone|
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