Mass Project Actions

Mass Project Actions allows you to delete, activate or inactivate multiple projects at once.

Table of Contents

To Activate or Inactivate Multiple Projects

  1. From the VCC Live menu, select Contact Center > Mass project actions.
  2. Specify criteria to filter for projects you want to process. Press Search.
  3. Mark the checkboxes for the projects you wish to inactivate or activate, then press either Inactivate project or Activate project.

To Delete Multiple Projects

  1. From the VCC Live menu, select Contact Center > Mass project actions.
  2. Specify criteria to filter for projects you want to process. Press Search.
  3. Mark the checkboxes for the active projects you want to delete, then press Delete project.

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