Transaction Details

An overview of transaction values listed on the Balance worksheet.

For more details about how to check your account’s current balance, please refer to our Checking Your Balance guide.

Column	Description
Date	The date when the transaction occurred.
Login time	Time spent logged in to VCC Live.
Talk Time	Length of the conversation.
Licence fees	Fees charged for agent and admin user accounts.
Telco	Costs charged for calls.
Other	One-off charges, including phone number purchases, training fees, and monthly storage fees.
Net amount	Payment amount, excluding taxes.
Gross amount	Payment amount, including taxes.
Net top-up	Payment added to your account, excluding taxes.
Gross top-up	Payment added to your account, including taxes.
Net summ	The total amount of costs charged to your account, excluding taxes.
Daily balance	Your account’s closing balance at the end of the day.

Column	Description
Date	The date when the transaction occurred.
Type	Name or type of service being charged.
Name	Name of transaction.
Phone number	The phone number the costs are connected to.
Quantity	Number of units charged, for example call minutes, number of licenses, number of text messages, and more.
Unit price	The service cost amount per unit.
Net amount	Payment amount, excluding taxes.
Gross amount	Payment amount, including taxes.

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