Weekly Inbound Statistics
Get a quick overview of your weekly inbound call statistics, or get tips on the ideal number of agents for your project based on recent statistics.
Note: Read more about the available statistics in the Logs, Monitoring and Statistics section.
Tip: Add or remove additional information columns by using the button.
Table of Contents
To Check Weekly Inbound Statistics
- From the VCC Live® menu, select Logs and statistics > Weekly inbound statistics.
- Set the time period you need the statistics for.
- Optional: press for more filtering options.
- Press Search.