User Guides VCC Live® Archiver About This User Guide General Information
User guides are in English, but individual menu items can be changed using this drop-down list.
English Hungarian German Polish Romanian

General Information

Reading Time: 1 minute

Thank you for choosing VCC Live®, the innovative cloud-based contact center solution.

This user guide leads you through the setup and features of VCC Live® Archiver. Whether you are a new or experienced user, we have you covered with this user guide. It covers all available features of the product.

To Print This Document

We are always looking to make the VCC Live® experience even better for our users, so we regularly release software updates, which may include general improvements, bug fixes, and new features. Due to these regular updates, we also update this user guide every week, thus making printed versions quickly outdated.

Please take this into account before printing any copies of this document. It may also help protect the environment.

You can download our user guides in PDF format here.

To Leave Feedback

We constantly strive to bring the best support experience to our clients. Please use the form below to send us your feedback, comments, and suggestions about this user guide.

Scroll Down Animation

There are no comments yet.
Subscribe to our newsletter
or Contact us!
Please note that by subscribing to our newsletter, you agree to receive regular email messages from VCC Live® about service related news and updates. By subscribing to our newsletter, you also agree that VCC Live® will use your data in accordance with the applicable Privacy Policy until you unsubscribe from the newsletter.

Privacy Settings Center

Consent Management

At VCC Live®, we’ve always been committed to data security, and we see your data privacy as one of our most important responsibilities. Being proud holders of the ISO27001 and ISO22301 certificates – some of the strictest data privacy certificates – is the ultimate proof of our success to keep our business data safe and private. This policy also applies to the use of our website, including any information that you give when you use this website.

Necessary

Necessary cookies are essential in order to navigate around a website and use its basic features. You must accept these cookies as the website cannot function properly without them.

Cookies Used

Required
__cfduid,debug,PHPSESSID

Marketing

Marketing cookies are used to track visitors across websites and deliver advertisements that are more relevant and engaging to you.

Cookies Used

__atuvc,__atuvs,_at.cww,_hjIncludedInSample,_hjRecordingEnabled,ads/user-lists/#,at-lojson-cache-#,at-rand,bt2,di2,_fbp,IDE,lidc,loc,NID,ouid,r/collect,rc::a,rc::b,s,test_cookie,uid,uvc,vc,xtc

Statistics

Statistic cookies collect data to help us understand how visitors use our websites and are used to improve the user experience. These cookies don’t collect personal information and cannot identify visitors.

Cookies Used

_ceg.s,_ceg.u,_ga,_gat,_gid,_gat_UA-1696494-11

Other

Other cookies are those cookies that do not fall into the categories above. These cookies are in the process of being classified.

Cookies Used

loglevel,socketCluster.authToken,u,webchatClientId,webchatOpen