Reading Time: 1 minuteAn overview of firewall settings required for your copy of VCC Live® Desk to communicate seamlessly with our servers.
Table of Contents
Settings for VCC Live® Desk
| source |
destination(1)
|
port |
protocol |
| any |
data center IP range |
443/TCP |
HTTPS, WebRTC |
| any |
data center IP range |
10000-20000/UDP |
RTP / SRTP |
(1) Use a data center IP range.
Settings for IP Phone Users
| source |
destination(1)
|
port |
protocol |
| any |
data center IP range |
5060/TCP, UDP |
SIP(2)
|
| any |
data center IP range |
5061/TCP |
SIP-TLS(3)
|
| any |
data center IP range |
10000-20000/UDP |
RTP / SRTP |
(1) Use a data center IP range.
(2) Unsecured SIP communication, use a SIP-TLS instead.
(3) If you use a restricted VoIP connection, the 5061 TCP connections need to be opened.
Data Center IP Ranges
| data center |
IP range |
| hu1 |
194.38.106.64/26 |
| hu2 |
193.68.62.192/26 |
| ke1 |
62.12.118.64/27 |
| au1 |
108.61.213.28/32 |
| us1 |
207.246.76.108/32 |
Example of using hu1 hosting
| source |
destination |
port |
| any |
194.38.106.64/26 |
443/TCP |
| any |
194.38.106.64/26 |
5060/TCP, UDP |
| any |
194.38.106.64/26 |
5061/TCP |
| any |
194.38.106.64/26 |
10000-20000/UDP |
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