Firewall Settings
An overview of firewall settings required for your copy of VCC Live® Desk to communicate seamlessly with our servers.
Table of Contents
- Settings for VCC Live® Desk
- Settings for IP Phone Users
- Data Center IP Ranges
- Example of using hu1 hosting
Settings for VCC Live® Desk
| source | destination(1) | port | protocol |
|---|---|---|---|
| any | data center IP range | 443/TCP | HTTPS, WebRTC |
| any | data center IP range | 10000-20000/UDP | RTP / SRTP |
(1) Use a data center IP range.
Settings for IP Phone Users
| source | destination(1) | port | protocol |
|---|---|---|---|
| any | data center IP range | 5060/TCP, UDP | SIP(2) |
| any | data center IP range | 5061/TCP | SIP-TLS(3) |
| any | data center IP range | 10000-20000/UDP | RTP / SRTP |
(1) Use a data center IP range.
(2) Unsecured SIP communication, use a SIP-TLS instead.
(3) If you use a restricted VoIP connection, the 5061 TCP connections need to be opened.
Data Center IP Ranges
| data center | IP range |
|---|---|
| hu1 | 194.38.106.64/26 |
| hu2 | 193.68.62.192/26 |
| ke1 | 62.12.118.64/27 |
| au1 | 108.61.213.28/32 |
| us1 | 207.246.76.108/32 |
Example of using hu1 hosting
| source | destination | port |
|---|---|---|
| any | 194.38.106.64/26 | 443/TCP |
| any | 194.38.106.64/26 | 5060/TCP, UDP |
| any | 194.38.106.64/26 | 5061/TCP |
| any | 194.38.106.64/26 | 10000-20000/UDP |
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