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Help VCC Live Desk Installation and Activation Firewall Settings
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Firewall Settings

An overview of firewall settings required for your copy of VCC Live Desk to communicate seamlessly with our servers.

Table of Contents

Settings

source destination(1) port protocol
any data center IP range 443/TCP HTTPS
any data center IP range 5060/TCP, UDP SIP(2)
any data center IP range 5061/TCP SIP-TLS(3)
any data center IP range 10000-20000/UDP RTP / SRTP

(1) Use a data center IP range.
(2) Unsecured SIP communication, use a SIP-TLS instead.
(3) If you use a restricted VoIP connection, the 5061 TCP connections need to be opened.

Data Center IP Ranges

data center IP range
hu1 194.38.106.64/26
hu2 193.68.62.192/26
ke1 62.12.118.64/27
au1 108.61.213.28/32
us1 207.246.76.108/32

Example of using hu1 hosting

source destination port
any 194.38.106.64/26 443/TCP
any 194.38.106.64/26 5060/TCP, UDP
any 194.38.106.64/26 5061/TCP
any 194.38.106.64/26 10000-20000/UDP
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