System Requirements
An overview of requirements your system and network must meet to run the VCC Live application.
Table of Contents
Hardware Requirements
- Processor: Pentium 4, AMD Athlon 64 or newer
- RAM: 2 GB RAM
- Disk space: 1 GB free
- Graphics: DirectX 9 device with WDDM 1.0 or higher driver
- Recommended resolution: 1920 x 1080 px
- Headset: Wired USB headset
Note: We recommend using wired USB headsets to ensure good sound quality. Before purchasing headsets, make sure that you test the product first.
Supported Operating Systems
- Microsoft Windows: 10/11 (with 22H2 update) or
- Linux Ubuntu: on version 14.04, 16.04, 18.04, 20.04, 22.04 and 23.04.
Warning: Windows XP, Windows Vista, Windows 7, Windows 8/8.1, and Linux (32-bit) operating systems are no longer supported.
Internet Connection
A stable internet connection with at least 200 kbps bandwidth connection per user is required for business-level voice quality.
Note: Connecting via Wi-Fi or mobile data is not recommended.
Firewall Settings
See Firewall Settings.
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Comments
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To whom it may concern,
I tried downloading the file but after running the program for installation nothing happens. After running a troubleshoot it stated that it is an incompatible program, however I believe my computer fulfills all the requirements.
Any help with resolving this problem as soon as possible would be greatly appreciated. I look forward to hearing from you shortly.
Yours sincerely,
Krittiya