Restricting Access Based on IP Addresses
You can restrict access to VCC Live® Desk or individual features based on IP addresses. This means that only users inside the range of IP addresses you enter can access the selected features.
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To Add IP Address to User Right Group
- Create a user right group, add users to it, then select what features you want this group to have access to. Read about this in the Managing User Right Groups section.
- From the VCC Live® menu, select User Management > Rights.
- Select a group from the Supervisor user right groups or Agent user right groups column.
- In the Allowed IPs textbox, enter the IP address or range. Only users inside the range of this IP address can access the rights.
Tip: You can have the system insert your IP address by using the Insert my IP address button.
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