Managing User Right Groups

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You can create user right groups and add users to them, allowing you to define what functions supervisors and agents have access to.

Tip: There are four default user right groups: admin, supervisor, wallboard, and agent.

Table of Contents

To Compare User Right Groups

  • Press and hold the ctrl key on your keyboard, then select the user right groups you want to compare.

VCC Live compare user rights screenshot

To Create User Right Groups

  1. From the VCC Live® menu, select User Management > Rights.
  2. Press Actions, then select Add.
  3. Enter a name for your group.
  4. Select a group type, depending on the type of user account members you wish to add.

To Clone a User Right Group

  1. From the VCC Live® menu, select User Management > Rights.
  2. Select a group.
  3. Press Actions, then select Copy group.
  4. Enter a name for your group, then press Copy.

To Delete User Right Groups

  1. From the VCC Live® menu, select User Management > Rights.
  2. Select a group from the Supervisor groups or Agent groups column.
  3. While keeping your cursor over the selection, press trash icon, then press Yes.

To Add or Remove Rights

  1. From the VCC Live® menu, select User Management > Rights.
  2. Select a group from the Supervisor groups or Agent groups column.
  3. In the Rights pane, mark or unmark the checkboxes as desired.

Tip: You can filter for a specific right using the Search rights searchbox.

To Restrict Access based on IP Address

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