Keyboard Shortcuts
Keyboard shortcuts are combinations of two or more keys on your keyboard. They provide quick access to commands (for example answering and ending calls, or starting a break) that you would otherwise have to access via the menus.
Available Keyboard Shortcuts
| Shortcut | Description |
|---|---|
| Ctrl + 1-9 | Call phone number (1-9) |
| Ctrl + H | Hang up |
| Ctrl + D | Open DTMF keypad |
| Ctrl + T | Open call transfer menu |
| Ctrl + S | Save disposition |
| Ctrl + Shift + S | Save disposition and recall |
| Ctrl + P | Resume work (return from break) |
| Ctrl + E | Open first record |
| Ctrl + O | Open break codes menu |
| Ctrl + F | Search contacts |
| Ctrl + N | New contact |
| Ctrl + R | Preview |
| Ctrl + M | Hold/Resume call |
| Ctrl + Q | Mute/Unmute microphone |
| Enter | Accept call |
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