Tutorials Getting Started About This Chapter

About This Chapter

Reading Time: 1 minute

This chapter features tutorials that guide you through the basic features of VCC Live® Desk. From creating a basic project to making your first call, you will gain the knowledge needed to set up a simple call center.

First Steps — User Interface, Navigation, and Basic Settings

Get to know the user interface and navigation basics.
Start tutorial >

Creating a Simple Database

Learn what a database is, what different types of databases there are, and how to create a simple database file using a spreadsheet application.
Start tutorial >

Setting up Users

Learn how to create uers, and what different user types there are.
Start tutorial >

Creating A Simple Project

Learn how to create and set up your very first project.
Start tutorial >

The Basics of Outbound Projects

Discover what are the various types of dialers, and find out which dialer mode you should get started with.
Start tutorial >

The Basics of Measurement Tools

Get an insight into the extensive number of measurement tools available, and find out why you will need to master them to become more productive.
Start tutorial >


There are no comments yet.
Subscribe to our newsletter
or Contact us!
Please note that by subscribing to our newsletter, you agree to receive regular email messages from VCC Live® about service related news and updates. By subscribing to our newsletter, you also agree that VCC Live® will use your data in accordance with the applicable Privacy Policy until you unsubscribe from the newsletter.