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Commands and Command Options

Estimated reading time: 10 minutes | Target users: Supervisors, System Administrators

You can use commands to tell VCC Live Archiver what task to perform, and use command options to define how a command should behave.

Note: If no command is used when executing VCC Live Archiver, the application will start archiving all call recordings, and the old switch behavior takes place. See Switches (Deprecated).


Syntax

vccla-windows-386.exe command --option1 value --option2 value ... 

Commands Reference

To read more about a specific command or see specific examples, click a command name below.

Command Description
cdrs Exports CDR logs.
mcdrs Exports CDR logs for calls made via the VCC Live App mobile application.
voicefiles Exports call recordings.
mvoicefiles Exports call recordings recorded for calls made via the VCC Live App mobile application.
help Prints all available commands. If used in conjunction with a command, prints all available command options for the command.

cdrs

Exports CDR logs.

Syntax

vccla-windows-386.exe cdrs --option1 value --option2 value ... 

Command Options

Option Description
–overwrite Overwrites existing files or folders.
–output value, -o value Sets output folder. If not defined, the output folder will be the one specified in the .env configuration file.
–projectid value, -p value Specifies which projects to download the CDR logs for. If null or not defined, the command applies to all projects. To mark more than one projects, use flags, for example: -p 395 -p 785
–from value Downloads CDRL logs from this date. If not defined, sets the previous day’s date. Format: YYYY/MM/DD
–to value Downloads CDR logs from this date. If not defined, sets today’s date. Format: YYYY/MM/DD
–format value, –fmt value, -f value Specifies the output file format. Values: csv, tsv. If not defined, the format will be csv.
–fields value Specifies the required records’ fields (columns), separated by comma. Overwrites CDR_HEADER_ORDER in the .env configuration file. Read about CDR Log Header items in the CDR Log Headers section.
–filename value Specifies the output file name. If used, all CDR logs will be exported to a single file.

Note: You may use multiple command options followed by a command. Command options are optional.

Examples

To export CDR logs from all projects:

# ./vccla-windows-386.exe cdrs

To export CDR logs from projects with project ID 395 and project ID 785:

# ./vccla-windows-386.exe cdrs -p 395 -p 785

To export CDR logs from all projects to a file called “CDRlogs”:

# ./vccla-windows-386.exe cdrs --filename CDRlogs

To export CDR logs from the project with ID number 75, created between 2017-01-01 and 2017-01-31, to the path ‘C:Usersuser.nameDownloadscall_recordings’, in TSV format:

# ./vccla-windows-amd64.exe cdrs --from 2017/01/01 --to 2017/01/31 --output C:Usersuser.nameDownloadscall_recordings --projectid 75 --format tsv

mcdrs

Exports CDR logs for calls made via the VCC Live App mobile application.

Syntax

vccla-windows-386.exe mcdrs --option1 value --option2 value ... 

Command Options

Option Description
–overwrite Overwrites existing files or folders.
–output value, -o value Sets output folder. If not defined, the output folder will be the one specified in the .env configuration file.
–projectid value, -p value Specifies which projects to download the mobile CDR logs for. If null or not defined, the command applies to all projects. To mark more than one projects, use flags, for example: -p 395 -p 785
–from value Downloads mobile CDRL logs from this date. If not defined, sets the previous day’s date. Format: YYYY/MM/DD
–to value Downloads mobile CDR logs from this date. If not defined, sets today’s date. Format: YYYY/MM/DD
–format value, –fmt value, -f value Specifies the output file format. Values: csv, tsv. If not defined, the format will be csv.
–fields value Specifies the required records’ fields (columns), separated by comma. Overwrites CDR_HEADER_ORDER in the .env configuration file.
–filename value Specifies the output file name. If used, all mobile CDR logs will be exported to a single file.

Note: You may use multiple command options followed by a command. Command options are optional.

Examples

To export mobile CDR logs from all projects:

# ./vccla-windows-386.exe mcdrs

To export mobile CDR logs from projects with project ID 395 and project ID 785:

# ./vccla-windows-386.exe mcdrs -p 395 -p 785

To export mobile CDR logs from all projects to a file called “MobileCDRlogs”:

# ./vccla-windows-386.exe mcdrs --filename MobileCDRlogs

To export mobile CDR logs from the project with ID number 75, created between 2017-01-01 and 2017-01-31, to the path ‘C:Usersuser.nameDownloadsmobile_call_recordings’ in TSV format:

# ./vccla-windows-amd64.exe cdrs --from 2017/01/01 --to 2017/01/31 --output C:Usersuser.nameDownloadsmobile_call_recordings --projectid 75 --format tsv

voicefiles

Exports call recordings.

Syntax

vccla-windows-386.exe voicefiles --option1 value --option2 value ... 

Command Options

Option Description
–overwrite Overwrites existing files or folders. Can only be used with the download option.
–dry-run Downloaded call recordings won’t be deleted from the server (won’t be archived).
–download Downloads all files regardless of whether the recordings have been archived or not (not archiving any). Implies dry-run.
–parts value Downloads specific voice file parts only. Use whitespace to separate lists of voice file tags. If multiple parts are needed, enclose value in quotation marks (“”). See Voice File Tagging. Can only be used with the download option.
–output value, -o value Sets output folder. If not defined, the output folder will be the one specified in the .env configuration file.
–projectid value, -p value Specifies which project to download call recordings from. If null or not defined, the command applies to all projects.
–from value Downloads call recordings from this date. If not defined, sets the previous day’s date. Can only be used with the download option. Format: YYYY/MM/DD
–to value Downloads call recordings from this date. If not defined, sets today’s date. Can only be used with the download option. Format: YYYY/MM/DD

Note: You may use multiple command options followed by a command. Command options are optional.

Examples

To archive all call recordings from all projects:

# ./vccla-windows-386.exe voicefiles

To archive call recordings from the project with ID number 75:

# ./vccla-windows-386.exe voicefiles --projectid 75

To download call recordings (without archiving) from the project with ID number 75:

# ./vccla-windows-386.exe voicefiles --projectid 75 --dry-run

mvoicefiles

Exports call recordings of calls made via the VCC Live App mobile application.

Syntax

vccla-windows-386.exe mvoicefiles --option1 value --option2 value ... 

Command Options

Option Description
–overwrite Overwrites existing files or folders. Can only be used with the download option.
–dry-run Downloaded mobile call recordings won’t be deleted from the server (won’t be archived).
–download Downloads all files regardless of whether the recordings have been archived or not (not archiving any). Implies dry-run.
–parts value Downloads specific voice file parts only. Use whitespace to separate lists of voice file tags. If multiple parts are needed, enclose value in quotation marks (“”). See Voice File Tagging. Can only be used with the download option.
–output value, -o value Sets output folder. If not defined, the output folder will be the one specified in the .env configuration file.
–projectid value, -p value Specifies which project to download mobile call recordings from. If null or not defined, the command applies to all projects.
–from value Downloads mobile call recordings from this date. If not defined, sets the previous day’s date. Can only be used with the download option. Format: YYYY/MM/DD
–to value Downloads mobile call recordings from this date. If not defined, sets today’s date. Can only be used with the download option. Format: YYYY/MM/DD

Note: You may use multiple command options followed by a command. Command options are optional.

Examples

To archive all mobile call recordings from all projects:

# ./vccla-windows-386.exe voicefiles

To archive mobile call recordings from the project with ID number 75:

# ./vccla-windows-386.exe voicefiles --projectid 75

To download mobile call recordings (without archiving) from the project with ID number 75:

# ./vccla-windows-386.exe voicefiles --projectid 75 --dry-run

help

Prints a list of available commands. If used in conjuction with a command, prints all available command options for the command.

Syntax

vccla-windows-386.exe help
vccla-windows-386.exe help command

Examples

To list all available commands:

# ./vccla-windows-386.exe help

To list all available options for the cdr command:

# ./vccla-windows-386.exe help cdrs

To list all available options for the voicefiles command:

# ./vccla-windows-386.exe help voicefiles

Congratulations!

You have just completed the VCC Live Archiver tutorial.

Ready to learn more? View the complete list of all of our available tutorials.
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