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Developer GuidesScript SDKOverviewAbout Script SDK
  • Overview
    • About Script SDK
    • Examples
  • Constants
    • CONTROLLER_HELPERS
    • DISPOSITION_ASSESMENTS
    • FIELD_QUOTAS
    • FIELD_TYPES
  • Variables
    • fields
    • isAgent
    • isInbound
    • isTest
  • Functions
    • addVoicefileTag
    • alert
    • callCustomerApi
    • clearDtmf
    • confirm
    • contains
    • dump
    • getChannelVariable
    • getCommission
    • getController
    • getCurrentPage
    • getFieldNames
    • getFieldProp
    • getFieldValue
    • getFieldValues
    • getGoogleAccessToken
    • getMicrosoftAccessToken
    • getPages
    • getPrice
    • getQuotaFieldData
    • getScriptVariable
    • getTabs
    • goNext
    • goTab
    • httpRequest
    • inArray
    • isSelected
    • isVoiceRecordingActive
    • runApplication
    • salesforce.getAccessToken
    • searchObject
    • setDisposition
    • setEventListener
    • setFieldValue
    • startVoiceRecording
    • stopVoiceRecording
    • toggleVoiceRecording
    • transfer
  • Events
    • controller.afterSetData
    • controller.onLoadData
    • global.beforeSetDisposition
    • global.onCall
    • global.onLoad
    • global.onHangup
    • page.checkBeforeLoad
    • page.onLoad
    • page.onNext
  • Objects
    • CONTROLLER_OBJECT
    • DISPOSITION_OBJECT
    • FIELD_PROPERTY_OBJECT
    • FIELD_VALUE_OBJECT
    • QUOTA_DATA_OBJECT
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English Hungarian

About Script SDK

The JavaScript-based Script SDK kit extends the capabilities of the productname.label script editor, allowing you to build unparalleled scripts.

Feature Highlights

  • Adjust the layout of your scripts.
  • Calculate field values.
  • Close the database when conditions are met.
  • Create complex conditions and filters.
  • Execute external applications.
  • Retrieve and store data in real time.
  • Launch your preferred browser with a specific website or tab open.
  • Pop up modeless dialogs when an event occurs.

Tip: Read more about the built-in script editor interface in the Customizing Datasheets and Scripts section.

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