Explore our call center software for driving productivity, fueling automation, and delivering exceptional CX.
Powering Decathlon's call center
Handle more live calls, boost talk time, and automate outreach with a feature-filled outbound solution.
Features to boost outbound activities
Fueling your outbound sales
Swiftly resolve issues, empower omnichannel, and handle volume with ease with our CX-focused solution.
VCC live for inbound contact centers
Transforming customer service for tbi bank
Instantly switch between your customer's preferred channels and handle multiple conversations at once.
Key channels VCC Live supports
Email, social and more for SYKES and Huawei
Connect VCC Live with any of your trusted business tools, including CRMs, payment tools, and much more.
Selected integrations for VCC Live users
Handle calls without leaving Salesforce
Connect and sell more than ever before with an automation-led solution for driving sales success.
Powerful BI for next-level sales
Orchestrate a high-volume handling and resolution-focused approach that delights customers.
92% of calls within SLA
Make collections faster and simpler to speed up repayments and recover like never before.
94% voicemail detection rate
Drive intelligent productivity and efficiency with VCC Live's suite of AI and automation tools.
Check out our history
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