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Developer GuidesWebhookAsync Webhook RequestsAbout Async Webhook Requests
  • Overview
    • About Webhooks
    • Firewall Settings
    • Responding to Requests
    • Securing Requests
  • Setting up Webhooks
    • Setting up Global Webhooks
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    • About Async Webhook Requests
    • Call Disposition (Async)
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    • About Sync Webhook Requests
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About Async Webhook Requests

When one or more events occur, VCC Live can send the events’ details in the background to your server via asynchronous Webhook requests. A task with all relevant request details is created and is put into a queue.

Note: An asynchronous request lets the VCC Live Desk application continue to work without interruption while your request is being handled. This means that you can keep your system up-to-date without needing to make the application unresponsive.

To Respond to Requests

  • Read about responses in the Responding to Requests section.

Note: Job congestion happens if requests are not stored and/or processed as quickly as events are generated in the VCC Live system.

Note: The first attempt of delivering a job usually takes a few seconds only, but may take up to a few minutes.

To Test a Webhook Request

  • Read about testing a request in the Testing Webhook Requests section.
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