About Async Webhook Requests
When one or more events occur, VCC Live can send the events’ details in the background to your server via asynchronous Webhook requests. A task with all relevant request details is created and is put into a queue.
Note: An asynchronous request lets the VCC Live Desk application continue to work without interruption while your request is being handled. This means that you can keep your system up-to-date without needing to make the application unresponsive.
To Respond to Requests
- Read about responses in the Responding to Requests section.
Note: Job congestion happens if requests are not stored and/or processed as quickly as events are generated in the VCC Live system.
Note: The first attempt of delivering a job usually takes a few seconds only, but may take up to a few minutes.
To Test a Webhook Request
- Read about testing a request in the Testing Webhook Requests section.
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