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Developer GuidesWebhookAsync Webhook RequestsUser Created and User Changed (Async)
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User Created and User Changed (Async)

Table of Contents

  • User Created
  • User Changed
  • Request Object
  • User Object
  • Sample Request Body for User Created
  • Sample Request Body for User Changed

User Created

When a user is created, an object is sent to your site, encoded in JSON.

User Changed

When a user’s details change, an object is sent to your site, encoded in JSON.

Request Object

Name Type Description
new object A user object.
old null or object Null if created otherwise a user object.
timestamp string Time of user creation in ISO 8601 format.

User Object

Name Type Description
contactPhone string Admin or supervisor type user’s contact phone number.
email string User’s email address.
extension string User’s extension number.
hourly integer User’s hourly salary.
isAgent boolean User’s type is agent:
-true
-false
messageLists array Admin or supervisor type user’s notification type preference:
-technical
-marketing
-current balance
mobilePhone string User’s mobile app phone number.
mobileProjectId integer User’s mobile app project ID.
monthly integer User’s monthly wage.
name string User’s full name.
outboundPhone string Agent type user’s outbound phone number.
password string User’s newly entered password.
Optional: we send the password key only when a new password is entered and encryption is enabled.
privGroup integer Which group user belongs to.
redistribution integer Shared callback distribution is enabled:
-1
-0
registerTransport string User’s registration protocol:
-global
-sip-tcp
-sip-udp
-encrypted-dip
sampleRate string User’s sample rate frequency.
state string User’s status:
-active
-inactive
userid integer User’s unique identifier.
username string User’s login name, used to identify and allow user to log in.

Sample Request Body for User Created

{
    "old": null,
    "new": {
        "userId": 180,
        "extension": "189",
        "name": "Rachel Smith",
        "email": "rachel.smith@company.com",
        "username": "rachel_smith",
        "isAgent": true,
        "privGroup": 4,
        "redistribution": 0,
        "monthly": 0,
        "hourly": 0,
        "state": "active",
        "registerTransport": "sip-tcp",
        "sampleRate": "global",
        "outboundPhone": "3617777777",
        "contactPhone": "3618888888",
        "messageLists": [],
        "mobileProjectId": null,
        "mobilePhone": null
    },
    "timestamp": "2017-06-06T10:53:43+02:00"
}

Sample Request Body for User Changed

{
    "old": {
        "userId": 180,
        "extension": "189",
        "name": "Rachel Smith",
        "email": "rachel.smith@company.com",
        "username": "rachel_smith",
        "isAgent": true,
        "privGroup": 4,
        "redistribution": 0,
        "monthly": 0,
        "hourly": 0,
        "state": "active",
        "registerTransport": "sip-tcp",
        "sampleRate": "global",
        "outboundPhone": "3617777777",
        "contactPhone": "",
        "messageLists": [],
        "mobileProjectId": null,
        "mobilePhone": null
    },
    "new": {
        "userId": 180,
        "extension": "189",
        "name": "Rachel Smith",
        "email": "rachel.smith@company.com",
        "username": "rachel_smith",
        "isAgent": true,
        "privGroup": 4,
        "redistribution": 1,
        "monthly": 0,
        "hourly": 0,
        "state": "active",
        "registerTransport": "sip-tcp",
        "sampleRate": "global",
        "outboundPhone": "3617777777",
        "contactPhone": "",
        "messageLists": [],
        "mobileProjectId": null,
        "mobilePhone": null
    },
    "timestamp": "2017-06-06T10:44:18+02:00"
}
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