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It is fired during the loading of the script when the database and other resources are ready. Good for setting field values based on external data, like phone numbers or agent properties. Important: there aren’t any pages loaded this time.






We want to save the last phone number used by our client to a field.

$().onLoad = function() {
     vcc.setFieldValue('last_phone', vcc.getScriptVariable('global.clientphone'));

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