global.onHangup

Triggered when the call is finished. Helps to get functions implemented and initiated when a call ends.

With the use of this event, you can request getScriptVariable(‘talkTime’): this provides the exact amount of time (in seconds) the agent and the customer spent while in call.

• If it is requested while the call is still taking place, then the result is the time that has passed since the call started.
• If it is requested when the call has not been established, the result is 0.

Parameters

none

Returns

none

Example

$().onHangup = function(hangupCause) {
    dump(hangupCause);
   ...
}