stopVoiceRecording

Stops voice recording.

Description

vcc.stopVoiceRecording(): void

Enables agent to stop recording the conversation manually, for example, when only a specific part of the conversation needs to be recorded.

Note: If you stop the voice recording function during a call, the recording will continue but only silence will be recorded. The total call recording length as such will equal the full duration of the phone conversation.

Warning: You may disable the voice recording function only if local laws and regulations relevant to the given project do not require it.

Please note that this function is not recommended to be used with the global.onLoad event, as in certain scenarios call recording won’t be stopped. It is recommended to use Voice Record IVR process instead.

Related functions

• addVoiceFileTag
• isVoiceRecordingActive
• startVoiceRecording
• toggleVoiceRecording

Parameters

none

Return values

void

Example

vcc.stopVoiceRecording();