Features to boost outbound activities
Fueling your outbound sales
VCC live for inbound contact centers
Transforming customer service for tbi bank
Key channels VCC Live supports
Email, social and more for SYKES and Huawei
Selected integrations for VCC Live users
Handle calls without leaving Salesforce
Powerful BI for next-level sales
92% of calls within SLA
94% voicemail detection rate
Explore more
Check out our history
In this quarterâs G2 reports, VCC Live received 28 recognitions, officially breaking the companyâs record of badges earned per season. Being one of the biggest business software and services comparison platform, G2 rewards crowd favorites each quarter. Badges are allocated based on reviews directly from the platform as well as from other online sources and networks.
Weâre proud to be recognized for our user and admin-friendly solution through badges such as:
We have reached over 100 unique reviews on G2 with an overall rating of 4.6 out of 5. These pieces of feedback help us refine and improve our product and serve as a great indicator of what our strongest points are, too.
Based on these reviews, our fast implementation, ease of setup and great ROI are some of the aspects customers value most when it comes to VCC Live.
Take a look at our scores compared to other big playersâ ratings in the market.
You can find the full G2 comparison here.
If youâre interested, here are a few blog posts detailing G2 awards received in previous quarters and years:
Our highly customizable solution helps you unlock the full potential of your agents, whether your focus is to provide outstanding customer service, ramp up debt collection campaigns or increase sales.
Contact us today so we can discuss how to take your contact center operations to the next level.
