Features to boost outbound activities
Fueling your outbound sales
VCC live for inbound contact centers
Transforming customer service for tbi bank
Key channels VCC Live supports
Email, social and more for SYKES and Huawei
Selected integrations for VCC Live users
Handle calls without leaving Salesforce
Powerful BI for next-level sales
92% of calls within SLA
94% voicemail detection rate
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Check out our history
In this quarter’s G2 reports, VCC Live earned a substantial number of awards in various categories. Our solution has been recognized as a high performer in the EMEA region in divisions such as auto dialer, call center infrastructure, contact center and contact center workforce.
We’ve also received cool badges for highest user adoption and the fact that users are most likely to recommend us. The product’s easy setup and user-friendly approach didn’t go unnoticed, either.
This time, we were awarded in quite a few categories, including:
Feedback is an essential part of serving our clients the best way possible. Receiving more than 100 reviews on G2 has helped us find places of improvement and realize the biggest strengths of VCC Live at the same time.
We were especially happy to see reviews highlighting our user-friendly interface, solution-focused team, time-saving capabilities, self-service options, easy setup and high customizability.
We’re proud to be one of the best-rated software providers in the contact center industry. Check out VCC Live’s scores compared to other well-known solutions in the market:
You can find the full G2 comparison here.
If you’re interested in some of our previous G2 awards, be sure to read the following blog posts discussing the following reports from previous years and quarters:
VCC Live is a highly customizable and feature-packed solution that can boost various types of contact center activities, whether your focus is on boosting sales, handling inbound queries, debt collection or a mix of these activities.
