VCC Live wins big with 24 badges in G2’s Fall 2023 Reports

October 11, 2023

In this quarter’s G2 reports, VCC Live earned a substantial number of awards in various categories. Our solution has been recognized as a high performer in the EMEA region in divisions such as auto dialer, call center infrastructure, contact center and contact center workforce.

We’ve also received cool badges for highest user adoption and the fact that users are most likely to recommend us. The product’s easy setup and user-friendly approach didn’t go unnoticed, either.

This time, we were awarded in quite a few categories, including:

  • Auto dialer (EMEA, Europe, mid-market)
  • Contact center (EMEA, Europe, mid-market, small business)
  • Contact center workforce (EMEA, mid-market, small business)
  • Contact center infrastructure (EMEA, Europe, mid-market, small business)

100+ reviews on G2

Feedback is an essential part of serving our clients the best way possible. Receiving more than 100 reviews on G2 has helped us find places of improvement and realize the biggest strengths of VCC Live at the same time.

We were especially happy to see reviews highlighting our user-friendly interface, solution-focused team, time-saving capabilities, self-service options, easy setup and high customizability.

VCC Live’s scores compared to other solutions

We’re proud to be one of the best-rated software providers in the contact center industry. Check out VCC Live’s scores compared to other well-known solutions in the market:

You can find the full G2 comparison here.

Previous recognitions

If you’re interested in some of our previous G2 awards, be sure to read the following blog posts discussing the following reports from previous years and quarters:

A solution that fits your contact center’s needs

VCC Live is a highly customizable and feature-packed solution that can boost various types of contact center activities, whether your focus is on boosting sales, handling inbound queries, debt collection or a mix of these activities.

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