Dorottya Csikai

In this blog post, our experts Valéria Polák and Elemér Erdősi share some of the most (...) In this blog post, our experts Valéria Polák and Elemér Erdősi share some of the most common contact center CX problems and handy solutions for them.

This quarter, we've been recognized as one of the top contact center providers in G2's spring (...)

This guide looks at some of the most common contact center KPIs’ along with their global (...)

Contact center experts Levente Uy and Péter Málhai share their thoughts and best tips on training, (...)

Although the idea of using a predictive dialer might be intimidating, it's actually a lot safer (...)

In this blog post, you'll read about some of VCC Live's most memorable releases in 2023, (...)

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Check out our suggestions on how to make winter peak season more effective in your contact (...)

In this post, you'll find three contact center horror stories featuring impossible IVR queues, questionable security (...)