Get QM parameters
Retrieve Quality Management parameters for the given project
| Request | |
|---|---|
| Method | GET |
| Resource | https://[customer].asp.virtual-call-center.eu/v2/projects/[projectId]/qm/aspects |
| Options | N/A |
| Body | /N/A |
| Response | |
| Body | Array of quality management parameters |
Response
Response object
| Name | Type | Comment |
|---|---|---|
| qmAspectId | integer | Unique identifier of the Quality Management category aspect |
| categoryId | integer | Unique identifier of the QM (Quality Management) category. |
| name | string | Name of the QM assessment |
| from | integer | Minimum possible score |
| to | integer | Maximum possible score |
| weight | integer | Weight of the QM aspect |
| required | string | Describes whether QM assessment is required |
| notApplicable | string | Describes whether QM assessment can be marked as not applicable. |
| description | string | Description of the QM assessment. |
| sort | integer | Sorting value |
| color | integer | Indicates whether coloring is turned on |
| version | integer | The version of the QM assessment |
| created | date | Date and time when the assessment was created. |
| createdBy | integer | The user ID who created the assessment category. |
Example
What it does and what information we get using this example.
Request
/v2/projects/1/qm/aspects
Response body
{
"response": [
{
"qmAspectId": 55,
"categoryId": 5,
"name": "üdvözlés",
"from": 0,
"to": 10,
"weight": 1,
"required": "yes",
"notApplicable": "no",
"description": "megjegyzésnek helye",
"sort": 0,
"color": 1,
"version": 11,
"created": "2025-08-26 20:37:54",
"createdBy": 14
},
{
"qmAspectId": 56,
"categoryId": 5,
"name": "elköszönés",
"from": 0,
"to": 10,
"weight": 3,
"required": "yes",
"notApplicable": "yes",
"description": "",
"sort": 1,
"color": 0,
"version": 11,
"created": "2025-08-26 20:37:54",
"createdBy": 14
},
{
"qmAspectId": 62,
"categoryId": 5,
"name": "előzékenység",
"from": 0,
"to": 10,
"weight": 1,
"required": "no",
"notApplicable": "no",
"description": "",
"sort": 7,
"color": 0,
"version": 11,
"created": "2025-08-26 20:37:54",
"createdBy": 14
}
],
"errors": []
}
Comments
Can’t find what you need? Use the comment section below to connect with others, get answers from our experts, or share your ideas with us.
There are no comments yet.