List all roles
List all roles that currently exist in VCC.
| Request | |
|---|---|
| Method | GET |
| Resource | https://[customer].asp.virtual-call-center.eu/v2/roles |
| Options | N/A |
| Body | N/A |
| Response | |
| Body | Array of roles, encoded in JSON |
Request
Resource parameters
| Name | Type | Mandatory | Comment |
|---|---|---|---|
| customer | string | yes | Your call centre’s unique identifier (subdomain). |
Response
Response object
| Name | Type | Comment |
|---|---|---|
| id | integer | The role’s unique identifier in VCC’s database. |
| is_agent | boolean | Determine the role type. Possible values: – true – false |
| name | string | Role name. |
| rights | object | The list of rights that a user has. |
Rights object
| Name | Type | Comment |
|---|---|---|
| id | string | The technical identifier of the role. |
| label | string | The name of the role |
Example
URL: https://mycc.asp.virtual-call-center.eu/v2/roles
{
"response": [
{
"id": 2,
"name": "admin",
"is_agent": false,
"rights": [
{
"id": "sub_deleteVoiceFile",
"label": "Delete voicefile"
},
{
"id": "sub_moveVoiceFileToTrash",
"label": "Moving voicefile to trash"
},
{
"id": "sup_add_user",
"label": "Add user"
}
]
},
{
"id": 3,
"name": "supervisor",
"is_agent": false,
"rights": [
{
"id": "sub_deleteVoiceFile",
"label": "Delete voicefile"
},
{
"id": "sub_moveVoiceFileToTrash",
"label": "Moving voicefile to trash"
},
{
"id": "sup_add_user",
"label": "Add user"
}
]
},
{
"id": 4,
"name": "operator",
"is_agent": true,
"rights": [
{
"id": "op_chat",
"label": "Internal chat"
},
{
"id": "op_custom_call",
"label": "Custom call"
},
{
"id": "op_custom_call_call",
"label": "Custom call - call"
}
]
},
{
"id": 5,
"name": "visitor",
"is_agent": false
}
],
"errors": []
}
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