The API location

Database API resources consist of the following parts:

• Protocol definition: https://
• Domain: [customer].asp.virtual-call-center.eu
• Parameters: /v2/[resource]/

So a complete resource specification looks like this:
https://[customer].asp.virtual-call-center.eu/v2/[resource]/

All variable names are wrapped in brackets, and should be replaced by the appropriate value. All of our customers have their own customer id, so if you are already a customer you will have one. In this document, we use customer ID “mycc” as an example. The customer ID refers to your VCC account name, which you are using when logging in manually to VCC Live.

Let’s see a sample resource:

• https://mycc.asp.virtual-call-center.eu/v2/projects/123

This resource represents information about mycc company’s project 123.

A description of the available resources is detailed in the following chapters.