Hello World Example

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Let’s see how to list, for example, users. Save the following code as ‘vcc-db-api.php’ onto your web server, then open it, change the credential information as required (see: Authentication and Security, and finally save it.

// settings
$customer = 'CUSTOMER';
$password = 'PASSWORD';
// build Database API URL
$url = sprintf('https://%s:%s@%s.asp.virtual-call-center.eu', $customer, $password, $customer);
// build resource
$resource = $url . '/v2/users';
// send HTTP GET request to API and obtain the result
$http_response = file_get_contents($resource);

if ($http_response === false) {
    // there is an error
    $last_error = error_get_last();
    echo "Connection error:n" . $last_error['message'] . "nn";
// $http_response_header global var contains HTTP response code
list(, $http_response_code) = explode(' ', $http_response_header[0]);
// check if HTTP response is OK
if ($http_response_code != 200) {
    // there is an error
    echo 'Database API error code: ' . $http_response_code . "nn";
echo "Output in JSON format:n" . $http_response . "nn";

// convert json structure into php array
$vcc_users = json_decode($http_response, true);

// print users array
echo "Output as PHP array:n";
echo "nn";

Type the URL into any browser (e.g.: http://your.url/vcc-db-api.php), press Enter, and check the output on your screen, which should look similar to the following:

    "response": [
            "status": "active",
            "name": "Admin",
            "username": "admin",
            "extension": "4",
            "userid": 4,
            "teams_name": "default_team",
            "group_name": "admin"
            "status": "active",
            "name": "Supervisor",
            "username": "supervisor",
            "extension": "5",
            "userid": 5,
            "teams_name": "default_team",
            "group_name": "supervisor"
            "status": "active",
            "name": "mozmill operator",
            "username": "mozmill_operator",
            "extension": "104",
            "userid": 9,
            "teams_name": "default_team",
            "group_name": "operator"
    "errors": []

Using http://jsonlint.com/ you can convert JSON texts into a readable format, and also validate them. The example code should hopefully be easy to understand, but one section may need some explanation. When you call file_get_contents() function it returns with the HTTP response body and also sets the $http_response_header global variable. It should be checked whether the HTTP response code is 200 or not. If it is not, please check HTTP Response Codes for possible errors.

Note: Do not use this code in production, as the file_get_contents() function is not able to send HTTP POST, PUT and DELETE requests. The above code is only for demonstration.

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