Modify record
Modify a record’s customized data.
If the value field (that can handle only one value) contains text, then:
- it finds the field value based on the text input, and sets it (based on the id)
- if it does not find the field value, then it automatically creates a new field value
If the value field (that can handle more than one value) contains text, then:
- it attempts to divide the text separated by the “|” character
- if it doesn’t find any “|” character, then it handles it as one value
The followings apply to each separated value:
- it finds the field value based on the text input, and sets it (based on the id)
- if it does not find the field value, then it automatically creates a new field value
| Request | |
|---|---|
| Method | PUT |
| Resource | https://[customer].asp.virtual-call-center.eu/v2/projects/[projectid]/records/[numberid] |
| Options | next_contact |
| Body | Customized data, encoded in JSON. |
| Response | |
| Body | Results whether the request is succeeded or not. |
Request
Resource parameters
| Name | Type | Mandatory | Comment |
|---|---|---|---|
| customer | string | yes | Your call centre’s unique identifier (subdomain). |
| numberid | integer | yes | Unique record identifier. |
| projectid | integer | yes | Unique project identifier. |
Options
| Name | Type | Comment |
|---|---|---|
| next_contact | string | Contains the telephone number the system should call next. Possible values: – phone1, phone2…phone9 |
Response
Response object
| Name | Type | Comment |
|---|---|---|
| response | boolean | States whether request is successful or not. Possible values: – true – false |
Example
This request sets ‘phone1’ field’s value and sets it as next callable number.
URL: https://mycc.asp.virtual-call-center.eu/v2/projects/134/records/19873
Request body
{
"phone1": "3619997400",
"address": "1 Main street",
"city": "Budapest",
"likes": "sports|movies"
}
Response body – on success
{
"errors": [],
"response": true
}
Response body – on error
{
"errors": [
{
"errorcode": 400,
"errormessage": "400 Bad request",
"index": 0
}
],
"response": false
}
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