• Partners
  • Email Us
  • Product
    • Channels
      • Voice
      • Email
      • SMS
      • Chat
      • Messenger
      • Omnichannel
    • Features
      • Predictive Dialer
      • VCC Live Pay
      • Outbound IVR
      • Inbound IVR
      • Voicemail Detection
      • Live Dashboards
      • ACD
      • Salesforce Integration
      • Dialogflow
  • Solutions
    • Customer Service
    • Sales Teams
    • Debt Collection
    • Virtual Call Center
  • Pricing
  • Resources
    • Blog
    • Case Studies
    • Ebooks
    • Courses
    • Webinars
    • Information Security
    • Learning Center
    • Developers
  • Company
    • About us
    • Careers
    • News
    • Partners
  • Partners
  • Email Us
+44 208 638 0169
GET STARTED
Developer GuidesClick 2 CallOverviewAbout Click-to-Call
  • Overview
    • About Click-to-Call
    • Setting up Click-to-Call
  • Resources
    • Initiating a Call
    • Hanging up a Call
    • Putting a Call on Hold
    • Interacting with a Script
Back to Support and Learning Center
English Hungarian

About Click-to-Call

Click-to-Call allows you to manage phone calls from external applications and web browsers.

With Click-to-Call, you can initiate, hang up, or put calls on hold from external applications or websites on a given, predetermined computer.

When enabled, VCC Live runs an http server on a server, specified by the user.
When the agent logs in, the resource is activated, that enables calls.
Calls can only be initiated when the agent is in ‘available’ status. Otherwise a pop-up message alerts the agent.

At the moment, VCC Live’s Click-to-Call feature supports 4 different API commands. For more information, click on one of the links below or select them from ‘Resources’ in the left-hand panel:

  • Initiating a Call
  • Hanging up a Call
  • Putting a Call on Hold
  • Interacting with a Script
Back to Support and Learning Center

Comments

Can’t find what you need? Use the comment section below to connect with others, get answers from our experts, or share your ideas with us.


There are no comments yet.

Click here to cancel reply.

Please note that by clicking on the Submit button, you agree to a member of VCC Live team contacting you with business offers. You can find detailed information on how we can establish contact with you in our Privacy Policy

  • Channels
    • Voice
    • Email
    • SMS
    • Chat
    • Messenger
    • Omnichannel
  • Main Features
    • Call Center Software
    • Predictive Dialer
    • VCC Live Pay
    • Outbound IVR
    • Inbound IVR
    • Voicemail Detection
    • Live Dashboards
    • ACD
    • Salesforce Integration
    • Dialogflow
  • Solutions
    • Customer Service
    • Sales Teams
    • Debt Collection
    • Virtual Call Center
  • Resources
    • Blog
    • Case Studies
    • Ebooks
    • Courses
    • Webinars
    • Information Security
    • Learning Center
    • Developers
    • Download
  • Company
    • About us
    • Careers
    • News
    • Partners
https://vcc.live/wp-content/uploads/2019/07/iso-cert-1.png https://vcc.live/wp-content/uploads/2019/07/iso-cert-2.png https://vcc.live/wp-content/uploads/2019/07/iso-cert-3.png
Social Media
https://vcc.live/wp-content/uploads/2019/07/linkedin.svg https://vcc.live/wp-content/uploads/2019/07/twitter.svg https://vcc.live/wp-content/uploads/2019/07/facebook-1.svg https://vcc.live/wp-content/uploads/2019/07/instagram-1.svg
Call us
Hungary
+36 19996400
UK
+44 2086380169
Germany
+49 3021782516
Poland
+48 123950886
Romania
+40 31706167
USA
+1 3024988337
Hungary
+36 19996400
UK
+44 2086380169
Germany
+49 3021782516
Poland
+48 123950886
Romania
+40 31706167
USA
+1 3024988337
  • Privacy Policy
  • Cookie Policy
  • Legal Statement
  • General Terms of Agreement
  • Magyar nyelvű jogi dokumentumok