User’s Current Status
Provides the current status of a certain user. The request can be project-specific, or can be applied to all projects.
Request | |
---|---|
Method | GET |
Resource | https://[customer].asp.virtual-call-center.eu/v2/onlineusers |
Options | projectID |
Body | N/A |
Response | |
Body | Requested user-based status information, encoded in JSON |
Request
Resource parameters
Name | Type | Mandatory | Comment |
---|---|---|---|
projectID | string | no | The project ID of the project you want to have your request targeted at. |
Response
Response object
Name | Type | Comment |
---|---|---|
userid | integer | The user’s unique identifier in VCC’s database. |
username | string | The user’s username. |
state | string | User state that indicates the system state of the individual agent. |
Example
URL: https://mycc.asp.virtual-call-center.eu/v2/onlineusers/123
{
"response": [
{
"userId": 155,
"username": "vcc_john_doe_op",
"state": "AVAILABLE4CALL"
}
],
"errors": []
}
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