Virtual Call Center Software

Ensure business continuity by moving your call center operations
to the Cloud. With VCC Live, it takes just a few days to get your
team of remote agents up and running.

https://vcc.live/wp-content/uploads/2020/05/remote-work-illust-1.svg

Offer Personalized Customer Experience With Virtual Call Centers Agents

Call Routing

Our system routes incoming calls to the
most suitable agent or departments
based on predetermined rules for call
assignment.

ACD

You can set up and manage automatic
call distribution based on agent skills.
No IT help needed.

Unlimited IVR levels

Deliver personalized customer
experience and add automation to your
operations using unlimited IVR levels.

https://vcc.live/wp-content/uploads/2020/05/remote-work-illust-3.svg
https://vcc.live/wp-content/uploads/2020/05/remote-work-illust-4.svg
https://vcc.live/wp-content/uploads/2019/08/telco_section_bg-min.png

Reliable
Telco Services

Besides the best cloud technology, we also provide Telco consultancy. We offer numbers in more than 60 countries, and can switch between telco providers if there are quality issues, allowing you to maintain optimum voice quality in your virtual call center at all times.

https://vcc.live/wp-content/uploads/2019/08/plus_orange.svg
Number
Portability
https://vcc.live/wp-content/uploads/2019/08/plus_blue.svg
SIP
Connectivity
https://vcc.live/wp-content/uploads/2019/08/plus_orange.svg
Local
Rates
https://vcc.live/wp-content/uploads/2019/08/plus_blue.svg
International
DID numbers
https://vcc.live/wp-content/uploads/2020/05/remote-work-illust-6-1.svg
https://vcc.live/wp-content/uploads/2020/05/remote-work-illust-7.svg
https://vcc.live/wp-content/uploads/2020/05/remote-work-illust-8.svg
https://vcc.live/wp-content/uploads/2020/05/remote-work-illust-9.svg