Ensure business continuity by moving your call center operations
to the Cloud. With VCC Live, it takes just a few days to get your
team of remote agents up and running.
Our system routes incoming calls to the
most suitable agent or departments
based on predetermined rules for call
You can set up and manage automatic
call distribution based on agent skills.
No IT help needed.
Deliver personalized customer
experience and add automation to your
operations using unlimited IVR levels.
Besides the best cloud technology, we also provide Telco consultancy. We offer numbers in more than 60 countries, and can switch between telco providers if there are quality issues, allowing you to maintain optimum voice quality in your virtual call center at all times.