Ensure business continuity by moving your call center operations
to the Cloud. With VCC Live, it takes just a few days to get your
team of remote agents up and running.
Our system routes inbound calls to the most suitable agent or departments based on predefined rules.
You can set up and manage automatic call distribution based on agent skills – with zero IT skills required.
Deliver a personalized customer experience and add new levels of automation with IVR.
Besides the best cloud technology, we also provide Telco consultancy. We offer numbers in more than 60 countries, and can switch between telco providers if there are quality issues, allowing you to maintain optimum voice quality in your virtual call center at all times.