Know more about how our software helped customer-driven companies succeed.
Managing inbound and outbound calls efficiently with VCC Live
VCC Live’s predictive dialer allowed Telemarketing International to increase the numbers of reached customers by 30% during their outbound campaigns.
Maximizing the efficiency of incoming calls with VCC Live
Using VCC Live, TBI Bank is now able to handle 95% of their incoming calls, allowing them to increase their efficiency by 50%.
Immediate and secure collection during a phone conversation
Using VCC Live, UPC managed to finalize 43% of their due payments over the telephone. Take a look at the case study to know how.
Moving from on-premise software to the Cloud with VCC Live
DHL provides almost an infinite number of logistics needs, including international courier, parcel, and express mail services.
Multi-channel sales – focusing on effectiveness
We helped 4Life Direct maintain effective telesales processes and handle their increased number of outbound and inbound calls.
Managing customer data in a completely secure way
Combining cloud & physical contact center setups using home-based remote workforces while also having a physical brick-and-mortar contact center.
A unified approach to international telesales operations
With VCC Live’s software unique solution, Gigashopping increased its sales by 83% based on call-backs, while reducing costs for the company.
Raising the efficiency of debt collection using multichannel
Ferratum chose VCC Live’s multichannel solution to help them shorten their debt collection times and ensure a continuous flow of debt repayment
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