Case studies

Learn how to achieve outstanding results by reading our case studies

We all want to grow our business. VCC Live helps you on the way.

Moving from on-premise software to the Cloud with VCC Live®

DHL Case Study
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Managing customer data in a 100% secure way

Cloudagents Case Study
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Multi-channel sales - focusing on effectiveness

4Life Direct Case Study
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Immediate and secure debt collection during a phone conversation

UPC Debt Collection Case Study
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A unified approach to international telesales operations

Gigashopping case study
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Intelligent harmonisation of in-house and outsource call centres

UPC Case study
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Raising the efficiency of debt collection using multichannel functions

Ferratum case study
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