Case studies

Learn how to achieve outstanding results by reading our case studies

We all want to grow our business. VCC Live helps you on the way.

Managing inbound and outbound calls efficiently with VCC Live®

Telemarketing International Case Study
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Moving from on-premise software to the Cloud with VCC Live®

DHL Case Study
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Managing customer data in a 100% secure way

Cloudagents Case Study
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Multi-channel sales - focusing on effectiveness

4Life Direct Case Study
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Immediate and secure debt collection during a phone conversation

UPC Debt Collection Case Study
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A unified approach to international telesales operations

Gigashopping case study
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Intelligent harmonisation of in-house and outsource call centres

UPC Case study
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