Call Center
Reading Time: 1 minuteThe ultimate virtual call center software solution is here.
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Outbound calls
A comprehensive call center software
with advanced outbound
functions.
- telesales
- debt collection
- predictive dialer, scripts
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Inbound calls
A virtual call center solution
for seamless omnichannel
inbound activities.
- customer service
- helpdesk
- IVR, ACD, CTI, Queue
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Telco
A help desk solution providing full telco service and high-quality phone numbers at competitive prices.
- outbound calls
- worldwide DID numbers
- landline, toll-free, shared cost
Key features for a seamless call center operation
Voice
Reading Time: 1 minutePredictive dialer
Dialer list
Phone numbers and telco
Desk
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Real-time statistics
Quality management
Integration
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Webhook
CRM integration
SMS
Reading Time: 1 minuteSMS reminder
Mass SMS
Appointed SMS
Customized email
Attached email offers
Mass email
Care
Reading Time: 1 minuteDedicated Key Account Manager
Telesales consultancy
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You manage outbound activities. We provide you with the latest in outbound call center technology.
With its intelligent predictive dialer and customizable scripts, VCC Live® is the preferred online call center solution for a number of telesales and debt collection companies. Our virtual call center software contains all the features and tools needed for uninterrupted and dynamic outbound communication. It brings outbound call centers results, fast.
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You handle inbound customer queries. We empower your agents with a wide variety of functions.
Run a high-quality call center with the help of our comprehensive help desk software with IVR, virtual queue, ACD, and CTI features. Our call center software solution routes all calls to the most appropriate agent immediately, based on agents’ skill level and availability. Agents can use multiple communication channels to interact with customers and provide meaningful support even when there are no inbound voice calls to handle. Our help desk solution brings you the latest call center technology.
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You need uninterrupted telco service. We fuel your call center with phone lines and numbers.
A reliable telco service is an indispensable part of every on-premise and virtual call center’s business operations plan. As an experienced telco service provider we can offer you all the phone lines and international numbers your call center needs. With our call center phone systems price packages you can stay in touch with your customers and still remain cost-efficient.
Why VCC Live®
Reading Time: 1 minuteWant to know why VCC Live® is the trusted online call center solution provider for so many international companies?
Then read our feature case studies and blogs below!
