Best 8×8 alternative:
VCC Live

Looking for an easy switch from 8×8?

Users rate VCC Live higher than 8×8 based on
platform experience, ease of use, quality of support, and more!

How G2 users rank VCC Live vs. 8×8


VCC Live 8×8
Meets requirements 8.8 8.3
Ease of use 9.0 8.2
Ease of setup 8.7 7.5
Ease of admin 8.4 7.9
Quality of support 9.0 8.0
Partnership 9.3 8.2
Product direction 8.6 7.9


Check out the full G2 comparison here.

Comparing VCC Live and 8×8






VCC Live

  • Typically one-month implementation
  • 100% cloud-based solution
  • Continuous training and support


  • Designed for ease of use
  • Self-managed and customizable
  • No IT involvement required


  • Completely scalable to fit needs
  • Customizable features and reporting
  • Native and custom integrations


  • Consultative pricing around needs
  • Based on concurrent usage
  • No set up costs or hidden fees



  • More complex solution
  • Good for large agent volumes
  • Typically lengthier setups


  • Targeted at large enterprises
  • Greater learning curve for users
  • Platform requires regular updates


  • Robust and rigid platform
  • Possible maintenance costs
  • Fewer customization options


  • Renowned for higher costs
  • Over $140/agent for larger plans
  • Lengthy pricing commitments

Why choose VCC Live over 8×8?


VCC Live is a cloud-based contact center solution for managing the full scope of inbound and outbound activities.

  • Tailored pricing based on needs, concurrent usage and agents
  • Ease of use prioritized with a user-friendly platform
  • 100% cloud-based for easier, faster and cost-effective migrations
  • No IT involvement needed for implementation and use
  • Fully customizable in features, settings and reporting
  • Integrations with any of your trusted business tools


Check out our specialist sectors

Business process outsourcing (BPO)




Consumer lending


Clients relying on our contact center platform

VCC Live vs. 8×8

VCC Live represents an excellent alternative to 8×8 based on several factors. VCC Live outscores 8×8 across all categories based on user reviews due to the platform’s ease of setup and use, campaign management, dialer options, dedication to users, and more competitive pricing.

VCC Live provides a far more consultative approach to its plans and pricing than 8×8. The plans are based on more precise needs for users and aren’t a “one-size-fits-all” approach. VCC Live will hold discovery calls with new customers to understand exact challenges and build a solution accordingly. Also, VCC Live’s pricing is based on concurrent usage, enabling users to scale user licences up and down according to capacity. Check out VCC Live’s plans here:

VCC Live’s customer are proven to be the most satisfied based on customer reviews. The contact center software firm offers a comprehensive contact center solution enabling customers to manage the full scope of their activities. With no user coding or development required, VCC Live provides an easy-to-use platform that’s proven to help its customers succeed.

Want the best 8×8 alternative?

Contact VCC Live to discuss a contact
center solution that works for you.