All you need is
internet connection,
computers and
headsets
Easy integrations,
better workflows
Deliver superior service by integrating your most
important business tools into our software
Integrate Your Contact Center Solution With Your Most Important
Business Tools To Increase Your Efficiency And Customer Loyalty
Increased Agent
Productivity
Productivity
Provide more context and save your
agents’ time by allowing them to see
the whole picture on one platform
Personalized Customer
Experience
Experience
Integrate your solutions and provide
your agents with all the information
they need in order to offer personalized
customer experience
Leverage Your Data with
Integrations
Integrations
Data is power, enabling you to best
serve your customers. Make sure you
make good use of it
Integrated features
- Call management
- Script editor
- Voice recording
- E-mail, SMS, Chat
- Telephone Payment technology
- VCC Live Pay
- Automate reporting
- Process automation
Integration Options
- API integration
- Embedded web browser
- Zapier
Integrations
Integrations
Import customer data from your CRM
direct to our software and bring more
context to your communication
Read our Success Stories
Check our customers’ results after they started partnering with us
UPC
Intelligent harmonisation of in-house and outsourced call centres
Using VCC Live, UPC managed to increase their sales efficiency by 23%. Check out this case study to learn more!
DHL
Moving from on-premise software to the Cloud with VCC Live
DHL provides almost an infinite number of logistics needs, including international courier, parcel, and express mail services.
4Life Direct
Multi-channel sales – focusing on effectiveness
We helped 4Life Direct maintain effective telesales processes and handle their increased number of outbound and inbound calls.
Why choose VCC Live?
100% Cloud Technology
10 years on the market
We have the
experience you
need to support
your operations
Transparent Pricing
There are no hidden
fees, pay as you go,
through monthly or
annual contracts
Highly Scalable
We provide you with
a new agent set in
a few seconds
Data Security
GDPR compliant,
ISO and PCI DSS
certifications
We Support You
Dedicated Key
Account Manager
and 24/7 support
team
Trusted by companies all over the world from many industries
Ready to see the whole picture on a single platform?
Our team will contact you within the next 2 hours.