Connect Facebook Messenger With VCC Live

Communicate with your customers via the world’s most popular social network while keeping your interactions on one platform.

Support Your Customers Where They Are

Connect your company’s Facebook Messenger with VCC Live to better serve your customers
and enable communications through the channels they prefer.

  • Manage Messenger interactions

    Customers contact you via Messenger, and your agents answer them in our contact center software. It’s that simple!

  • Track and report agent performance

    Monitor received messages, how many were solved, and how quickly your agents responded – all within a real-time dashboard.

  • Support your customers with efficiency

    Save time by routing messages to VCC Live, and keep your communications on one single platform.

  • Assign and transfer messages between agents

    Set how many chats can be handled and also enable transfers to ensure the conversation is resolved by the most suitable agent.

With almost
1.5 billion
daily users, Facebook Messenger is the platform
your customers spend most of their time on.

Smooth Communications, On The Go Interactions

When your customers reach your business through the messenger platform, your agents will
receive the interaction straight on their screens.
VCC Live Agent Interface
Client screen on Messenger

Setup With Two Clicks

You can integrate Facebook Messenger into VCC Live with two clicks.
01 Grant permission to your VCC Live account via Facebook
02 Select the Page you want to assign to VCC Live

Use our omnichannel features to provide a unified experience to your customers



    Crystal-clear phone services with automated dialer functions and advanced inbound features



    Complete email platform to prioritize, automatize, and easily communicate with your customers



    Live chat that integrates with any platform and enables real time talks with your customers

Ready to unify your communications with
Facebook Messenger Integration?

Our team of consultants is ready to answer all your queries.