Predictive Dialer
Take your agents’ active talk time to new highs by only handling successfully connected calls.
Orchestrate and automate call management, boost your outreach with advanced dialers, and gain real-time
transparency of activities – all by using our selection of integrated and highly customizable features.
Take your agents’ active talk time to new highs by only handling successfully connected calls.
Enable customers to make secure, over-the-phone payments while on a call with your agents.
Enhance the customer’s journey by allowing them to self-navigate their call with their phone’s keypad.
Amplify your customer outreach by automating your outbound calls without agent involvement.
Ensure your agents only handle live calls by diminishing their encounters with voicemails.
Attain real-time visibility and control over your contact center’s activities and agent output.
Orchestrate the caller journey by automatically connecting them with the right agent.
From customizing your KPI dashboard to managing agent schedules with precision,
VCC Live is the contact center software you can easily customize the way you want.
Our feature-filled cloud contact center software
helps you manage the full scope of your activities.