Sync Webhook Requests

When an event occurs that you expect an immediate response for, VCC Live can send the events’ details to your server via synchronous Webhook requests.

Note: A synchronous request blocks the VCC Live Desk application while it’s waiting for a response. This means that in order to keep your system up-to-date, the application may become unresponsive until it gets a result.

Handling Responses

Read about responses in the Handling Responses section.

Warning: To avoid usability and timeout issues, an immediate response should be sent to the VCC Live system, as it is blocked until it receives a respond.

To Test Sync Webhook Requests

Read about the process in the To Test a Webhook Request section.

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