Our live KPI dashboards and real-time transaction screen to provide comprehensive awareness of your debt collection activities.
Include unique metrics
Use our software’s best-practice metrics or easily customize and include your own to ensure our platform is completely aligned with your unique goals.
Export tailored reports
Need to quickly compile selected data into a report? No problem. Use our export feature to instantly create a report summarizing performance.
Instant and secure over-the-phone payment to accelerate your debt collection performance.
With VCC Live Pay, agents can swiftly conduct card payments during a call. Debtors input card details via their phone’s keypad and within seconds the transaction is completed – all without agents having any visibility of any card details.
VCC Live Pay is PCI DSS-certified and has leveled up many of clients’ collections performance, including Vodafone with 43% of all collections made with just 12 months of implementation and Ferratum with 65% growth in collections efficiency.
Boosting Contact Center Efficiency With a Single, All-In-One Cloud-Based Solution
VCC Live helped 4finance overcome its challenges by enabling them to rely on a cloud-based solution that offers them a wide range of advanced functions, allowing them to improve their efficiency and performance.