Actions are the results of events in VCC Live Desk, triggered by other applications in your Zapier workflow.
- Create a new record
- Modify an existing record
To successfully use VCC Actions in Zapier, you require the following during setup:
- The name of your account
- An API Key, which you can generate within VCC Live. Read more about it here.
- The project in VCC Live you would like to change
- Mandatory data in case of a new record, including name and phone of the Record
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